TermsUK & NORTHERN IRELAND P&P Postage & Packing is charged at Order value up to £40.00 - £4.95 A signature is required on all deliveries. Please allow 3-5 working days for delivery although we will endeavour to have your order to you as soon as possible. Should there be any delay with availablility or the despatch of your order you will be contacted within 48 hours. WORLDWIDE, BFPO, CHANNEL ISLANDS and ROI Sorry it is not possible to accept your order online, please contact us direct on +44 (0) 1667 451800 to place your order. Postage & Packing costs will be based on the weight of the order. We will endeavour to obtain the best possible quote and will call you for confirmation before despatching. RETURNS We are confident you will be delighted with all your purchases from Atmosphere Homes. However, should you be unhappy with any of them please return to us, as new, within 7 days, in the original packaging and we will arrange an exchange or refund. Delivery costs will not be refunded. If any item arrives damaged or faulty please contact us within 7 days of receipt and we will arrange an exchange. If you fail to contact us within the 7 days we will have no liability for items said to be damaged or faulty on delivery. By placing an order you agree to the above terms & conditions. PRIVACY We will retain your email address to notify you of the despatch of your order. We may also, on occasion email details of promotions and special offers using this information. We will not pass your details on to anyone else. If you do not wish to receive Atmosphere Home emails please send us a brief email and your details will be removed from our database. ORDER BY PHONE We are aware that some customers may prefer to speak to us directly to order goods from the site. Please feel free to call us at the shop anytime. Payment can be made over the phone by card or by sterling (GBP) cheque via post. If you are sending a cheque we will need to wait 10 days/2weeks after we receive it to process the payment. Goods will not be sent until we have received and processed the cheque. |
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